Introducing Zoho Desk – Brought to you by the Power of Your Cooperative!

Your Cooperative was created to meet district needs and provide members full solutions with extensive possibilities. Our experienced product support experts across the State focus on ensuring you receive exceptional service and support to ensure that your needs are met. Your dedicated team is ready to provide the answers and guidance you are looking for when you need them.

We’re excited to share that we are preparing to launch Zoho Desk, a new framework and platform for managing support requests! It’s a new world of support. After our initial launch we will be preparing to leverage support that includes AI-powered chat, access to knowledge hubs, and multi-dimensional models of collaborative support. Zoho Desk empowers us with all this and more. With Zoho Desk, we can improve efficiency and effectiveness statewide, working together to reimagine the power of your Cooperative with one platform, one team.

We are currently gathering requirements, configuring, and setting up Zoho Desk. Our project plan includes importing past support ticket data, providing training to ensure our community is ready, and sharing with our statewide communities new ways of responding to support needs – all in preparation for launching Zoho Desk in January 2025!

We will share more information with you in the weeks to come, but for now here’s a short video showing just a few of the features and benefits of Zoho Desk:

WSIPC is a non-profit cooperative that provides technology solutions (including Skyward), services, and support to K-12 schools. WSIPC’s purpose is to help schools do more with every dollar and to empower them with the tools to work smarter. To learn how your district can become a part of the WSIPC Cooperative, contact us at info@wsipc.org or 425.349.6600.

WSIPC. Inspired by education. Empowered by technology.^TM