Work with WSIPC as a K-12 Finance Software Business Analyst!

May 03, 18

WSIPC

Everett, Washington

Invites applications for the position of

K-12 Finance Software Business Analyst

May 3, 2018 – Open Until Filled

About The Position

WSIPC is seeking a customer support and training development specialist who is passionate about serving others. The successful candidate is team-oriented and self-driven with excellent communication, technical, training, problem solving and analysis skills.

About WSIPC

WSIPC is a non-profit cooperative that empowers K-12 schools with a powerful lineup of technology solutions, services, and support. Membership includes 9 Educational Service Districts and more than 280 school districts, who represent nearly 730,000 students in over 1,500 schools. Our product suites for K-12 education include Financial Management, Human Resources and Student information systems delivered from a combined database for each district. WSIPC offers flexible scheduling, team environment, and a small company feel with great benefits! Still need to know more about what we do? If so, visit our website www.wsipc.org.

Individual Characteristics

Personal and organizational integrity and honesty
Inspires trust and confidence
Creates a culture that fosters high standards of ethics
Strong analytic focus
Communication and team-building skills
Strong customer orientation
Appreciation for change management
Strong task management and project accountability

Essential Duties and Responsibilities

Research, review and analyze the effectiveness and efficiency of existing business processes and develop strategies for enhancing or providing further leveraging of these processes
Develop and deliver courses (in a variety of delivery methods) for new and existing software applications, including course materials and exercises; coordinate an overall training curriculum
Coordinate and resolve user and support issues
Guide customer behaviors through the building of relationships while providing solutions that maximize the benefits for both the customer and WSIPC
Review training materials and documentation to keep them current
Assist in defining, testing, analyzing, and maintaining WSIPC’s software applications
Assist in the research, design, documentation, and modification of software specifications
Provide implementation planning, training, and consulting services to customers on WSIPC’s software products
Provide suggestions for continual organizational improvement

Minimum Qualifications

College diploma or university degree in an appropriate discipline and/or equivalent work experience
Broad experience in the support of specialized school district financial software suites or other ERP products (knowledge of the Skyward Business Management Suite required)
Superb ability to research, investigate, analyze, reconcile and evaluate data
Superb interpersonal skills; persuasive, encouraging, and diplomatic with conflict resolution skills
Must be able to develop and deliver quality, professional training courses to a variety of audiences
Experience in data conversion, user migration and implementation of new software systems
Exceptional listening, interpersonal, verbal and written communication skills
Ability to effectively prioritize and execute tasks in a high pressure, deadline driven environment
Superior customer service orientation
Effectively work in a team-oriented, collaborative environment
Ability to travel in or out-of-state, some overnight travel required
Ability to work additional hours to meet deadlines
Ability to clearly articulate ideas to both technical and non-technical audiences
Familiarity with performance under service level agreements, and expectations surrounding mission critical problem resolution

Terms Of Employment

This is an overtime exempt position. Annualized salary based on qualifications and experience.
WSIPC provides a comprehensive benefit package, for details visit: http://www.wsipc.org/about-us/careers/.

Application Instructions

Application materials must include the following in order to be considered for the applicant pool:

Resume listing previous employers, employment dates and responsibilities applicable to the position
E-mail application materials to employment@wsipc.org.

EOE

Reference 180501

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